FAQ

These are the most common questions that we get asked about our products. 

Please feel free to contact us if you have any other questions.

Frequently Asked Questions

What is the difference between Bacteria and Enzymes?

Bacteria form their own enzymes to deal with the waste they encounter. Enzymes can be deactivated by harsh cleaning products – the bacteria form more enzymes to take their place.

How long does it take for the smell to go once I have treated it?

For septic tank treatment – it takes 1 – 3 days for the smell to completely go.  It starts to lessen in one day.  For sinks and drains – the smell Is usually gone in 24 hours.

Does Flush-It work for long drop toilets at a campsite?

Flush-It is ideal for long drop toilets – currently used by NSW Parks and Wildlife for this purpose.

The difference between the Starter Pack and the normal pack of Flush-It?

The Starter Pack is for use for either new systems or when your system is in trouble – i.e. producing smell or soggy drain fields or overflowing. These two sachets have a higher count of Beneficial Bacteria in and you use the two sachets in the first week – a shock dose. If you have two toilets, use one sachet in the toilet furthest from the septic tank and 2 days later use the other one in the second toilet. After that you should be able to go to one sachet per month for the whole system.The Flush-It two pack, 3 pack or 12 pack are suitable to maintain a system that is working, but by using Flush-It – one sachet per month, will cut down on pump outs and keep both the drain field and septic tank healthy and working efficiently and smell free.

Why does my bathroom still smell when I have just cleaned it?

Because the pipe that runs from the grating to the UBend collects toothpaste, body wash, shampoo etc. then hair and other material sticks to it – this becomes smelly and makes your bathroom “woofy” even when it is clean.  (Don’t forget the floor drain as well).  Use Drainpower – just a cupful down each outlet last thing at night will solve the problem.

Can I use Yogurt to make my septic work?

Some people say that Yoghurt/Milk fixes their septic system and is good for it.  Yoghurt/milk will not do any harm to your septic, but will not get rid of the septic smell caused by lack of good beneficial bacteria and it will not break down the solids in your septic thereby causing the drain field to become slow and eventually blockages may occur.  In the "good old days" people used dead roadkill, blood and bone, yeast, molasses or other tried and tested cures for their stinky septics, but because today we have much harsher and more diverse cleaners, cleansers, shampoos and medications, a wide spectrum of good bacteria such as in Flush-It (which has 60 different strains of beneficial bacteria)  is required and reduces the need for expensive pump outs.

Can I use ROADKILL to make my septic work?

In the "good old days" people used dead roadkill, blood and bone, yeast, molasses or other tried and tested cures for their stinky septics, but because today we have much harsher and more diverse cleaners, cleansers, shampoos and medications, a wide spectrum of good bacteria such as in Flush-It (which has 60 different strains of beneficial bacteria) is required and reduces the need for expensive pump outs.

Can I use Blood and bone to make my septic work?

Thanks for your comment. Unfortunately, blood and bone won't get rid of the smell and it doesn't have the bacteria needed to actually break down the waste. Flush-It has up to 60 different strains that are designed to deal with the complex things that go down your sinks, toilets and drains.

Can I use Sugar to make my septic work?

Sugar/Molasses excites bacteria for a short amount of time but doesn't continue to work in the drain field. There are a lot of home remedies out there that help for a short time but they just aren't as efficient as Flush-It. We have designed our bacteria to deal with problems like smells and blockages because we had a septic tank problem over 15 years ago so we worked with scientists to create something amazing that not only worked for us but for others with the same problem.

Suggestions for keeping your system safe?

Chemicals like solvents, oils, paints, disinfectants, pesticides, household cleaning products and bleaches can kill the bacteria in your septic system. This may kill the system and stop it digesting effluent.‍

Solution: switch to septic safe products and use smaller amounts than you usually would.

Also changing washing powders can make a difference. Septic systems don't like too much phosphorus so look for low-phosphorous or phosphorus-free detergents and that will help.

Why do I have a smell from my Sullage / Grey Water tank

The smell is caused by the formation of algae in the tank.

You can use Flush-It to get rid of the smell. We have a lot of customers that use Flush-It specifically to solve this problem.‍

It is best to put the Flush-It into an old stocking with some stones to weight it down and hang it into the tank.  That way you can always replenish the Flush-It later.

Can I use Garden Lime to stop my septic smelling?

Garden lime will temporarily get rid of the smell but will not address the problem of there being a lack of bacteria to break the waste down.

A wide spectrum of good bacteria such as in Flush-It (which has 60 different strains of beneficial bacteria) is required to work efficiently in the tank but also will stop blockages in the drain-field.

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